About Pub Casino

Welcome to Pub Casino, the online casino and sportsbook built for players who love the friendly, familiar feel of a proper pub night, brought straight to your screen. We are operated by L&L Europe Ltd, a company established in Malta under registration number C53706, with our registered office at Northfields App 7, Vjal Indipendenza, Mosta MST9026, Malta. Pub Casino operates alongside our sister brands within the L&L Europe group, and we maintain a single customer view across all of them so that your account information and responsible gambling settings remain consistent group-wide.

Since launching in 2023, we have grown Pub Casino into a full-scale pub online casino and sportsbook, offering thousands of games alongside live sports betting markets. Whether you are searching for pub casino reviews before signing up, or you already know Pub Casino.co.uk and are ready to play, we want this page to explain exactly who we are, how we operate, and what you can expect from us as a licensed operator.

Our Licences and Regulatory Standing

We hold a licence from the Malta Gaming Authority under number MGA/B2C/211/2011, and we also hold a remote casino licence from the British Gambling Commission under number 38758 for customers resident in Great Britain (this number is also referenced as 35758). Players outside the UK are served under our MGA licence, while UK residents play under our UKGC licence — which is why our welcome offers differ depending on where you live.

We keep customer funds in a segregated bank account, separate from our operating capital, so that customer balances are protected in the event of insolvency and are outside the reach of claims made against the company. All our random number generator systems are independently audited by eCOGRA and iTech Labs, and we publish the RTP for every game on our platform so you always know the odds you're playing against.

Our terms are governed by the laws of England, with the English courts holding non-exclusive jurisdiction, while bets placed with us are valid under the laws of Malta and/or the UK. Our current Terms & Conditions are version 2.1, dated 02.04.2026, and our Bonus Terms are version 1.8, dated 18.01.2026 — we recommend reviewing both before you play.

Complaints and Dispute Resolution

If you ever have a complaint, we use eCOGRA as our independent alternative dispute resolution provider. Rulings from eCOGRA are binding on disputes below £10,000 and non-binding above that amount. We acknowledge every complaint within 24 hours, and you must raise your complaint within 6 months of the incident. We aim to answer complaints within 8 weeks, or within 10 days if you are not covered by our UK licence. You can reach our complaints team at complaints@Pub Casino.co.uk.

Who Can Play at Pub Casino

We primarily target the United Kingdom under our UKGC licence, though we also welcome international players under our MGA licence with a separate welcome package. To register with us, you must be at least 18 years old, or the legal age of consent in your jurisdiction if higher. Getting started is easy through our quick Pub Casino registration process. We do not permit the use of VPNs, proxy servers or any form of IP or geolocation masking, either at registration or during play.

Residents of a number of countries — including the USA, Canada, Australia, most of Western Europe, and several other restricted territories listed in our full terms — may not register, deposit or use our services. We also apply specific restrictions to customers in Denmark and Turkey regarding pooled jackpot games. All Pub Casino accounts operate in GBP only, and we support transactions exclusively in British Pounds, except pooled jackpots which are paid in the currency used by our suppliers.

Games at Pub Casino

At the pub casino, we offer more than 3,000 games in total, including over 1,000 slots from leading studios such as NetEnt, Pragmatic Play, Play'n GO, Big Time Gaming, Microgaming, Novomatic, Evolution Gaming, Blueprint Gaming, Hacksaw Gaming, Relax Gaming, Red Tiger, Nolimit City, IGT and many more. Our lobby includes classic fruit machines, Megaways titles, progressive jackpot slots, Slingo, video poker and casual games, alongside the kind of games you'd expect to find in UK pubs, betting shops and land-based casinos.

Our live casino, powered by Evolution, features Live Roulette, Live Blackjack across multiple stake levels, Baccarat, and live game shows including Crazy Time, all streamed in HD around the clock. Every game in our library can be filtered by provider, volatility or feature type, making it easy to find exactly what you're after.

Pub Casino Sports

Alongside the casino, we run a full sportsbook with live betting across football, basketball, tennis, horse racing, e-sports and dozens of other markets. Our football coverage alone spans 999+ markets, and pub casino sports betting sits on the same account as your casino balance, though bonus funds cannot be wagered in the sportsbook or live casino.

Bonuses and Promotions

We run a Pub Casino welcome bonus that varies by residence. UK players receive 50 Cash Spins on Octobeer Fortunes after depositing and wagering at least £10, with winnings paid as cash and no wagering requirement attached. Players outside the UK are offered a 100% bonus up to £100 instead. We don't currently run a tiered loyalty or VIP scheme; instead, we keep value flowing through a rotating calendar of free spins, reload bonuses, tournaments and a cashback service that pays out in cash with no wagering requirement once your balance falls below £10.

If you'd rather skip bonus offers altogether, you can deselect them in your profile — our cashback service still applies regardless. We also occasionally issue a pub casino bonus code for existing customers, so it's worth checking our promotions page and your email regularly.

Payments

We accept deposits via Visa Debit, Mastercard Debit, PayPal, Trustly, Pay by Bank, Skrill, Apple Pay, Paysafecard and Bank Transfer, with most methods processing instantly. UK customers cannot use credit cards with us, in line with UK regulations. For withdrawals, we process most requests within 24 hours on our side, though pub casino withdrawal time can vary further depending on your payment provider — PayPal and Trustly typically complete within 24 hours, cards within 1-3 business days, and bank transfers within 3-5 business days.

Customer Support

Our UK-based support team is available 24 hours a day, every day of the year, via LiveChat, email and phone on +44 1223 931493. Whether you need help with pub casino login issues, verification, or a question about your balance, we're here to help every day including bank holidays.

Responsible Gambling

We take player protection seriously and offer deposit limits, self-exclusion tools and account recovery support. We encourage every player to gamble within their means and to make use of the safer gambling tools we provide across your account.